- #CALL CENTER WFH PROFESSIONAL#
- #CALL CENTER WFH WINDOWS#
‘Wahms’, also known as work at home mothers, are hired to answer inbound callers for companies.
#CALL CENTER WFH PROFESSIONAL#
These centers meet two needs: for women to work from home and the need for companies to have polite and professional telephone customer service representatives. Many people find work-at-home jobs with virtual call centers. Organizations that use a virtual call center have a team of individuals This type of call center streamlines hiring and training processes by outsourcing these tasks to a third party that specializes in them. For example, telecommuting typically isn’t possible in customer service or in industries that require interpersonal interactions in order for the job to be done effectively.Ī virtual call center can allow for a more efficient and cost-effective way of creating a call center without the need for physical space. However, there are still some restrictions on this arrangement. Additionally, there is less downtime in between tasks when employees are able to work remotely. As employees can work from home, they are able to spend more time with their family and avoid the stress of commuting.
Be sure to read client summary & certification schedule carefully before committing to a client.Telecommuting has become an increasingly popular way to work. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Some client opportunities may have additional requirements, including expanded client-specific certification. Complete the chosen client specific certification, satisfactorily completing all milestones in a timely fashion. Create Agent accounts including Openforce and Okta. Sign an Independent Contractor Agreement. The background check requires a $24.99 processing fee paid directly to Sterling, the background check vendor. Complete the application process, including:. AK, AL, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY. An ICA must live permanently in & provide services from one of the following states:. Macs or Chromebooks are not currently supported Some clients may require additional security measures, technology & equipment beyond basic requirements. Please review the Liveops basic technology requirements by clicking here ICAs choose their own schedule by self-scheduling 30-minute blocks of time, during which they commit to handle call volume & provide customer support. As such, ICAs are responsible for paying their own taxes and expenses. ICAs are self-employed 1099 Independent Contractors. Hourly equivalent earnings may range from $12-$17. Actual earnings vary depending on client opportunity chosen and support required. Strong customer service and written skillsĬlient opportunities offer varying pay structures, based on productive time spent assisting customers while on the phone and may offer performance-based pay and/or other incentives. 
build upon current tech skill set when required. simultaneously document call notes & customer interactions. #CALL CENTER WFH WINDOWS#
navigate multiple systems, programs & windows. Minimum 1 year phone based, customer support experience. During which they assess the customer’s needs and creatively solve problems providing sound solutions. ICA’s remotely handle inbound/outbound customer service calls. Have the freedom, flexibility & autonomy to choose when and to whom you provide support services. Liveops platform shows you the way to meaningfully support client’s customers, as you build a small business you care about & achieve the dream of true work-life balance.Īs an Independent Contract Agent (ICA) you’re your own boss and you: This portfolio is a collection of well-known brands spanning Retail, Healthcare, Insurance, Energy and Tax Software. Liveops is seeking work-from-home, Independent Contractor Agents (ICAs) to provide remote customer service support to our portfolio of clients. Opportunities to build a business on your terms. Are you motivated by the freedom to choose? Do you yearn for the ability to balance your busy life with work that’s meaningful? Has your experience shown you these things cannot be found within the constraints of the traditional job market? Liveops has best in class, remote work from home opportunities that offer this freedom and flexibility.
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